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IT SUPPORT

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We can help you get the most from your IT; starting at designing your IT so everyone can work efficiently, and your budgets can be controlled.

 

Our friendly and efficient support, from a team of qualified IT engineers, means that your IT will keep working well and allow your business to prosper

 

When your computer, software applications, or digital devices give you trouble, get expert tech support, fast.

 

 

Software

 

Browsers

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Unable to surf the web? Relax, we can help you with instant support

 

If your browser is giving you a tough time, don’t worry. Our tech experts can fix all issues so you can enjoy a snappier web surfing experience.

 

  • Microsoft Edge

  • Google Chrome

  • Apple Safari

  • Mozilla Firefox

 

 

Here are some of the tech support services offered by NEOM for your browser:

 

  • Resolution of web browsing errors.

  • Troubleshooting Internet connectivity problems related to the browser.

  • Configuring Google Chrome settings to optimize the browsing speed.

  • Upgrading Google Chrome to the latest version to ensure smooth performance.

 

 

Operating System

 

Make your computer and mobile OS error-free with tech support from NEOM

 

Need tech support for troubleshooting your operating system? Our experts can help you diagnose and repair OS errors, configure the settings, and make the best use of your digital devices within minutes. Whether it's Windows 8, Mac OS X, iOS, or Android, technical help is just a click away.

 

  • Windows 10

  • Mac OS

  • Linux OS

  • Android

  • iOS

 

Our Tech support includes:

  • Diagnosis and repair of errors.

  • Configuration of security settings.

  • Performance optimization of the operating system.

  • Installation, customization, and upgradation of the operating system.

  • Updating to the latest versions.

 

 

Software

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Comprehensive tech support for productivity software

 

Our tech experts will diagnose and troubleshoot any issues related to your essential software such as:

 

  • Microsoft Office 365

  • Mac Office

  • Adobe Flash Player

  • Adobe Acrobat

  • AutoCAD

  • Compression & Zip

 

Whether you need support for installation, setup, or troubleshooting errors, our technicians have got you covered. Go ahead, make the most of your productivity software.

 

Here are some of the areas where NEOM offers technical support for your software:

 

  • Set up and Installation of Microsoft Office.

  • Troubleshooting for errors.

  • Customizing the settings of various applications.

  • Assistance to upgrade or uninstall your software.

 

 

Hardware

 

Just connect with us for tech support to set up and install your digital devices, troubleshoot errors, and customize settings. A technician will remotely access your machines and resolve the issues. Onsite services for hardware diagnosis & repair are also available in Jordan.

 

  • Computers (Desktop & Laptops)

  • Printers

  • Scanners

  • Routers

  • Servers

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Get started with your PC and connected devices such as printers, scanners, and routers, with support for setup, installation, and troubleshooting.

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Software
Hardware
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Setup & Installation

Get help to customize

settings as per your needs

Diagnosis & Repair

Professional tech support

to fix all technical problems

Secure Your Devices

Protection from malware

and security threats

The following are some of the areas for which NEOM offers online help and support for desktops:

 

  • Troubleshooting various errors.

  • Personalizing device settings.

  • Removal of viruses and spyware.

  • Assistance to install, upgrade, or update the OS.

  • Updating the device drivers.

  • Setting up the peripherals such as printers and routers with the desktop.

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